Trading conditions

Trading conditions for Déterminé Smykker

These terms and conditions apply to purchases made on the jewelery website [determine.dk].

1. Order and Payment:
1.1 When you place an order on our website, it is considered a binding offer to purchase the selected goods.
1.2 Payment takes place online via secure payment gateways. We accept Mastercard and Visa.

2. Delivery:
2.1 We endeavor to deliver your goods within the specified delivery time. Delivery time may vary depending on destination and product availability.
2.2 The risk for the goods passes to you when the goods have been delivered to the specified delivery address.

3. Right of cancellation:
3.1 According to the Purchase Act, you have the right to cancel your purchase within 14 days of receiving the item without giving a reason.
3.2 You must return the goods in substantially the same condition and quantity as on receipt, unless the goods have been damaged during transport.
3.3 Return costs are the responsibility of the buyer unless otherwise stated or unless the goods are defective on receipt.

4. Complaints and Warranty:
4.1 If you receive defective or incorrect goods, please contact us within a reasonable time of receipt to arrange a return or exchange.
4.2 Our goods are guaranteed for 2 years covering manufacturing defects, subject to normal use.

5. Personal data and Security:
5.1 We process your personal data confidentially and in accordance with applicable data protection laws. Read our privacy policy for more information.
5.2 We use appropriate security measures to protect your information from unauthorized access or disclosure.

6. Changes to the Terms and Conditions: 6.1 We reserve the right to change these terms and conditions with reasonable notice. Changes take effect upon publication on our website.

7. Contact information: 7.1 If you have any questions, complaints or inquiries regarding these Terms and Conditions, please contact us at determinepriv@gmail.com .